2027 Service Delivery Summer Internship
Core
10-week summer internship supporting Investor Services Service Delivery division across operations and global client service.
Role type
Summer Intern (Service Delivery Operations)
Builds
Operational efficiency, client service excellence, and process improvements for global banking clients.
Domain
Global Banking / Investor Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Analytical thinking, problem-solving, data analysis, process improvement, financial transaction management, client communication, Excel proficiency (VLOOKUP, pivot tables), PowerPoint, Generative AI tools
Preferred skills
Leadership experience, strategic thinking, creativity, passion for innovation
Technologies
Generative AI tools, Excel, PowerPoint
Responsibilities
Manage high-volume financial transactions with accuracy; investigate discrepancies and identify root causes; communicate with internal and external clients to resolve issues; analyze business processes to identify patterns and improvement opportunities; work with large data sets to inform operational decisions; collaborate on high-visibility team projects and present recommendations to senior leaders.
Seniority
Intern