Dental Receptionist
Core
First point of contact for patients, managing front-desk operations, scheduling, and administrative tasks in a dental practice.
Role type
Dental Receptionist
Builds
Patient appointment schedules, accurate patient records, and processed payments/insurance claims
Domain
Healthcare / Dental Practice
Deliverable
client delivery
Required skills
Appointment scheduling, patient record management, payment processing, phone etiquette, patient communication, practice policy knowledge, confidentiality compliance, dental software proficiency
Preferred skills
Previous dental reception or healthcare experience, customer service background
Responsibilities
Welcome patients and manage reception area, answer calls and handle patient enquiries, schedule and manage appointments, process payments and insurance claims, maintain patient records, liaise with clinical team, manage cancellations and waiting lists, ensure infection control and privacy compliance
Seniority
Entry-level to Junior