Tax Product Support Analyst
Core
Develop, enhance, and maintain GTS business applications for tax operations and investment tax; gather requirements from management and SMEs; lead design and testing initiatives; serve as a subject matter expert for internal and external clients.
Role type
Mid-level IC tax product support analyst
Builds
GTS tax applications and related business processes
Domain
Financial services / Tax technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Requirement gathering, solution design, user acceptance testing, procedure development, client training, project prioritization, stakeholder management
Preferred skills
Knowledge of US and global tax regulatory environments, ability to work in fast-paced environments
Technologies
GTS business applications
Responsibilities
Gather requirements from management and SMEs for GTS initiatives; Lead efforts to develop requirements and design of solutions; Facilitate and participate in business testing efforts; Drive development and revision of procedures and training; Serve as a GTS SME for internal and external clients; Represent GTS as a change agent and initiative leader
Seniority
Mid-level, hands-on IC