CareerPlan

Support at Home Operations Manager

Victoria, VictoriaFull-time$141k2026-10-31 → 2026-11-11

Core

Operational oversight of the Commonwealth Home Support Program (CHSP) and Support at Home services, ensuring safe, high-quality care delivery in home and centre settings.

Role type

Senior IC operations manager (aged care)

Builds

Community-based support services for older adults and people with disability

Domain

Aged care / Health services

Required skills

Registered Nurse qualifications, leadership experience, stakeholder engagement, risk management, change management, staff recruitment and supervision, knowledge of Australian Aged Care Quality Standards, Microsoft software proficiency

Preferred skills

Post graduate qualifications in health, business, or human resources

Technologies

Microsoft Office suite

Responsibilities

Operational oversight of CHSP and Support at Home service delivery; recruit, orient, and supervise staff; ensure safe service provision using a risk-based approach; implement change management processes; facilitate staff meetings and record minutes; manage relationships with multi-disciplinary teams and external stakeholders

Seniority

Senior, hands-on IC