Sr. Complex Claims Specialist
Core
Oversee large exposure and complex general/auto liability and trucking claims (primary, umbrella, excess) handled by Third-party Administrators (TPAs) and support business stakeholders.
Role type
Senior Claims Specialist (TPA Oversight)
Builds
Claim resolution strategies, litigation budgets, and claim outcomes for Arch Insurance Group.
Domain
Insurance (Commercial General Liability, Auto Liability, Trucking)
Deliverable
client delivery
Required skills
Juris Doctorate, 10+ years commercial claim handling experience, TPA management/oversight, litigation management, vendor management, settlement negotiations, coverage analysis, liability evaluation, reserving, state adjustor licensing
Preferred skills
Trucking/construction/medical professional liability experience, strategic discussion leadership, cost-effective decision making
Technologies
Microsoft Excel, PowerPoint, Word
Responsibilities
Manage claims & TPA process, collaborate with TPA teams and Account Managers, communicate with insureds and brokers, conduct coverage analysis and litigation management, maintain state adjustor licenses, train TPA staff, attend mediations and trials
Seniority
Senior, hands-on IC with management oversight
