Guest Experience Manager: NRMA Blue Dolphin Yamba
Core
Lead and deliver on-site guest activities and events to create memorable holiday experiences at a resort.
Role type
Guest Experience Manager (Activities)
Builds
On-site entertainment programs, themed events, and daily activities for resort guests.
Domain
Hospitality / Tourism / Resort Management
Deliverable
product features
Required skills
Event planning, team supervision, public speaking, customer service, activity facilitation, roster management, safety compliance
Preferred skills
Experience in fast-paced environments, flexibility for peak periods, ability to engage diverse age groups
Responsibilities
Oversee and inspire the Guest Experience team, plan and run diverse activities and events, mentor and roster the Activities team, manage equipment and conduct safety audits, collaborate with Resort Manager on the activities calendar
Seniority
Mid-level, hands-on IC
