SPE / Intake Administration Officer
Core
Provide telephone intake and screening for newly referred clients accessing allied health and community services, determining referral priority and providing timely client access.
Role type
Intake Administration Officer
Builds
Client access to appropriate allied health and community services
Domain
Healthcare / Allied Health
Deliverable
client delivery
Required skills
Microsoft Word, Excel, Outlook, patient administration systems, telephone communication, prioritization, quality improvement
Responsibilities
Engage and screen newly referred clients, determine referral priority, manage client expectations, adapt to changes in technology and service delivery