QVB - Flagship Assistant Manager
Core
Assist the store manager in delivering exceptional customer service, cultivating a passionate team, and building local community connections for a cosmetics retailer.
Role type
Trainee Manager (Assistant Manager)
Builds
In-store customer experiences and team performance
Domain
Retail / Cosmetics
Deliverable
product features
Required skills
Customer service leadership, team recruitment and upskilling, budgeting and sales management, stock and merchandising control, community relationship building, operational delegation
Preferred skills
Out-of-the-box thinking, personal development initiative, collaborative innovation
Responsibilities
Collaborate with the store manager on creative planning and team structure; support recruitment and training of staff; assist in setting annual budgets and controlling staffing/stock levels; maintain store cleanliness and merchandising standards; develop local community relationships; facilitate a positive shopping environment; execute personal projects to improve store performance.
Seniority
Junior, hands-on IC