Sr. CX Designer, AI & Digital Experiences
Core
Design and deliver measurable improvements to the end-to-end customer experience across Actian's diverse product ecosystem, focusing on how customers discover, evaluate, onboard, get support, and grow.
Role type
Senior hands-on IC CX Designer (AI & Digital Experiences)
Builds
Cohesive, AI-powered digital experiences for Actian customers
Domain
Enterprise software (databases, agentic AI, SaaS)
Deliverable
product features
Required skills
Design thinking, AI fluency, execution-oriented design
Preferred skills
Experience with complex product ecosystems, bias toward executable deliverables
Technologies
AI tools, digital experience platforms
Responsibilities
Design holistic customer journeys, reduce friction in customer onboarding and support, accelerate time-to-value for customers
Seniority
Senior, hands-on IC
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