Senior Data Analyst (Customer-Centric Planning)
Core
Build data infrastructure and automate analysis for Coupang's Taiwan expansion, serving Supplier Support, Customer Support, and Andon teams.
Role type
Senior IC data analyst with analytics engineering focus
Builds
Data marts, automated reporting pipelines, and operational dashboards for e-commerce logistics
Domain
E-commerce / Logistics / Supply Chain
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL (Recursive CTE, Window Functions, JSON), Python, Airflow DAGs, Presto/Hive, Tableau/Power BI, API integration
Preferred skills
E-commerce domain knowledge, LangChain/AI agent development, GitHub PR workflows, customer service data structures
Technologies
Airflow, Presto, Hive, Python, Slack, GitHub, Zendesk, Tableau, Confluence, LangChain, MCP Server
Responsibilities
Design and maintain ETL pipelines for large-scale data; perform root cause analysis on operational pain points; develop automation scripts to reduce manual intervention; produce high-quality ad-hoc data reports within hours.
Seniority
Senior, hands-on IC
