Telephone Assisted Voting Operators
On-site
Core
Provide professional telephone-based support to assist eligible voters with the voting process during a major election campaign.
Role type
Customer service operator (election support)
Builds
Telephone-based voting assistance service
Domain
Public sector / Elections
Deliverable
client delivery
Required skills
Verbal communication, customer service, computer literacy, attention to detail, process adherence, problem-solving
Responsibilities
Handling inbound telephone enquiries, providing clear and accurate information, following detailed procedures, updating computer systems, escalating complex matters, maintaining confidentiality
Seniority
Entry-level / Short-term assignment