Solutions Engineer (AI Services)
Core
Design and implement complex, multi-pillar AI engagements and data pipelines for global enterprise accounts, acting as the primary technical architect for AI safety and development.
Role type
Senior Solutions Engineer (AI Services & Safety)
Builds
Bespoke AI safety engagements, data pipelines, and model evaluation frameworks for Global 2000 clients.
Domain
Artificial Intelligence, Large Language Models (LLM), AI Safety, and Enterprise Data Services.
Deliverable
production ML models | product features | client delivery
Required skills
Large Language Model (LLM) training and evaluation, AI safety and alignment, adversarial testing (red teaming), data strategy and collection, human-in-the-loop (HITL) workflow design, technical solutioning and scoping, pricing strategy for AI services, stakeholder management for C-suite executives.
Preferred skills
Enterprise security and privacy standards, procurement processes, project management for complex workstreams.
Technologies
LLMs, data pipelines, annotation schemas, guardrail systems, benchmarking tools.
Responsibilities
Lead end-to-end technical discovery for bespoke AI safety engagements; collaborate with sales leadership to secure technical wins for global accounts; partner with engineering to translate client requirements into Statements of Work; consult on advanced LLM workflows including training and fine-tuning; architect model configurations balancing performance, safety, and cost; develop pricing structures for large-scale data and safety projects; act as the primary technical interface for C-suite stakeholders.
Seniority
Mid-level (4-7 years experience), hands-on IC with strategic client focus.