Call Handler / Emergency Response Specialist (Morning Shift)
Core
Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios, including navigational assistance and safety oversight.
Role type
Senior IC emergency response specialist (autonomous vehicle fleet support)
Builds
Autonomous vehicle fleet operations
Domain
Transportation + AI/Robotics
Deliverable
production ML models | product features
Required skills
Emergency telecommunications (999), de-escalation, safety compliance, problem-solving, decision-making, human-machine interaction, adaptability to new technologies
Preferred skills
Clean driving record, 3 years driving experience, English C1/C2 fluency, background check clearance
Technologies
Autonomous vehicle systems, cloud-based infrastructure
Responsibilities
Guide AVs through challenging situations (blocked streets, narrow lanes), optimize driving paths based on traffic conditions, monitor AV behavior and intervene for safety, maintain effective communication with AVs, adapt to dynamic road conditions, analyze past performance for optimization
Seniority
Mid-level, hands-on IC
