Case Manager - Ballarat | McAuley
Core
Provide individualized, trauma-informed case management for women experiencing complex challenges including homelessness, mental ill health, substance use, and family violence.
Role type
Senior IC case manager (social work/psychology)
Builds
Safety plans, sustainable housing outcomes, and pathways to economic capability for women and children
Domain
Social services / Family violence / Homelessness / Mental health
Deliverable
client delivery
Required skills
trauma-informed practice, safety planning, housing support, advocacy, risk management, incident reporting, cultural safety (Aboriginal and Torres Strait Islander cultures), person-centred support
Preferred skills
experience in homelessness, family violence, mental health, or community services; tertiary qualification in Social Work or Psychology
Technologies
case management systems, incident reporting tools
Responsibilities
Deliver person-centred support focused on safety, housing, wellbeing, and independence; provide specialist family violence and housing support; build partnerships and coordinate referrals; manage client risk and maintain accurate case notes; collaborate with residential support teams; apply trauma-informed, culturally safe practice
Seniority
Mid-to-Senior, hands-on IC
