Bell Attendant
Core
Greet and escort guests to rooms, assist with luggage, arrange transportation, and provide property information.
Role type
entry-level hospitality service associate
Builds
guest arrival/departure experience and property services
Domain
hospitality + hotel operations
Deliverable
product features
Required skills
guest service, luggage handling, transportation coordination, directions, vehicle assistance, safety compliance, professional appearance, confidentiality, disability assistance, telephone etiquette, physical stamina
Preferred skills
high school diploma or G.E.D.
Technologies
none
Responsibilities
Greet and escort guests to rooms; Transport guest luggage; Assist guests in and out of vehicles; Arrange transportation; Supply guests with directions; Communicate parking procedures; Maintain awareness of undesirable persons; Assist individuals with disabilities.