Medical Receptionist/Specialist PA
Core
Front-desk specialist managing scheduling, patient intake, and administrative operations for a busy fertility and gynaecology practice.
Role type
Medical Receptionist / Specialist Practice Administrator
Builds
Patient flow and clinic operations for a single-specialist fertility/gynaecology practice
Domain
Healthcare / Fertility & Gynaecology
Deliverable
client delivery
Required skills
scheduling and booking management, patient communication, practice administration, billing and Medicare processing, stakeholder liaison, process improvement
Preferred skills
fertility treatment pathway knowledge, medical practice management software proficiency, IVF/Obstetrics experience
Responsibilities
Manage specialist scheduling and patient flow; act as first point of contact for patient enquiries; handle billing, Medicare, and private health fund administration; liaise with external providers and hospitals; identify and implement process improvements
Seniority
Individual Contributor, operational support