Application Support Engineer
Core
Provide hands-on operational support for critical Nasdaq applications and data-processing services in Linux/Unix environments.
Role type
Senior IC application support engineer (production operations)
Builds
Production data-processing workflows, market data feeds, and trading technology services
Domain
Financial services / Trading technology
Required skills
Linux/Unix command-line tools, log analysis, Bash/shell scripting, incident management, change management, root-cause analysis, data-flow monitoring, ticketing systems, production deployment procedures
Preferred skills
Python/Perl scripting, Git/Bitbucket workflows, Zabbix/Datadog/Splunk, AWS/container environments, ITIL practices, financial market domain knowledge
Technologies
Linux, Unix, Bash, Zabbix, Datadog, Splunk, Jira, Git, Bitbucket, AWS
Responsibilities
Monitor production systems and data flows, investigate alerts and restore services, execute change management and post-deployment verification, perform root-cause analysis and documentation, manage operational tickets and shift handovers, identify automation opportunities
Seniority
Mid-Senior, hands-on IC