Booking Agent
Core
Coordinate patient and referrer appointments and provide fee information for a radiology practice.
Role type
Administrative booking agent
Builds
Appointment schedules and patient visit preparations
Domain
Healthcare / Radiology
Deliverable
client delivery
Required skills
Scheduling, fee quoting, Medicare rebate explanation, RIS system operation, customer service, keyboarding
Responsibilities
Answer patient and referrer calls, schedule appointments using RIS system, provide fee quotes and explain Medicare rebates, prepare patients for visits
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