Security Officer
Core
Provide visible security presence, conduct patrols, monitor CCTV, and respond to incidents in busy retail environments to protect customers, staff, and assets.
Role type
Retail security officer (unarmed guarding)
Builds
Safe and secure retail environments for customers and staff
Domain
Retail security / Physical security
Deliverable
physical/clinical work
Required skills
Situational awareness, conflict de-escalation, customer service, observation skills, calm under pressure
Preferred skills
None stated
Technologies
CCTV systems
Responsibilities
Conduct routine patrols and security checks; Maintain a visible security presence to deter theft and anti-social behaviour; Monitor CCTV and on-site activity, identifying and responding to risks; Respond to incidents and de-escalate conflicts professionally and safely; Provide excellent customer service while supporting store operations and safety
Seniority
Entry-level / Individual Contributor
