Senior Case Manager
Core
Proactively manage end-to-end workers compensation claims and disability management within a Self-Insured environment to help injured workers return to work.
Role type
Senior Case Manager (Workers Compensation)
Builds
Rehabilitation plans, wellness plans, and claim strategies for injured workers.
Domain
Insurance / Workers Compensation / Personal Injury
Deliverable
client delivery
Required skills
Workers compensation claims management, liability assessment, stakeholder engagement, rehabilitation provider management, health promotion strategies
Preferred skills
Empathy, resilience, motivational approach, attention to detail
Responsibilities
Prepare and implement strategies to achieve optimum outcomes and minimize claim costs; Liaise with internal and external stakeholders to progress strategies; Assess liability and recovery aspects relevant to legislation or policies; Proactively manage rehabilitation providers and approval of rehabilitation/wellness plans; Conduct health promotion activities to enhance customer wellbeing.
Seniority
Senior, hands-on IC with coaching responsibilities