ERP Finance and Technical Support Engineer
Core
Provide functional and technical support for Microsoft Dynamics 365 Finance and Operations environments, resolving Finance module issues and delivering low-to-medium complexity enhancements.
Role type
Senior IC ERP Support Engineer (Finance)
Builds
Support services and technical enhancements for live client ERP environments
Domain
Enterprise Resource Planning (ERP) / Finance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Dynamics 365 Finance and Operations, X++ development, custom data entities, Azure DevOps, data migration, period-end close, SLA management, functional design documentation, stakeholder engagement
Preferred skills
Azure Integration Services, Logic Apps, Azure Service Bus, API integration, performance investigation, release-cycle testing, workshop facilitation
Technologies
Microsoft Dynamics 365 Finance and Operations, X++, Azure DevOps, Azure Integration Services, Logic Apps, Azure Service Bus, APIs
Responsibilities
Resolve Finance-related queries and platform issues; translate client requests into functional specifications and configuration changes; develop and maintain customisations and extensions; support data migration and period-end close processes; create functional design documentation and test scripts; track incidents and recommend continuous improvements
Seniority
Senior, hands-on IC
