Engineering Manager, Patient Experience

Ottawa, ON💼 Full-time🗓 2026-09-02 → 2026-09-25

Core

Lead the Patient Experience pod to build Care Mode, a platform connecting patients and care teams to improve adherence and outcomes.

Role type

Senior hands-on Engineering Manager

Builds

Patient-facing web and mobile products for healthcare practitioners and patients

Domain

Health technology / Consumer health

Deliverable

production ML models | product features

Required skills

Engineering management, hands-on system design and coding, cross-functional leadership, high-scale application architecture, product strategy, technical judgment

Preferred skills

Consumer product experience, AI-assisted engineering workflows, regulated domain experience

Technologies

React, React Native, Rails, GraphQL, Apollo

Responsibilities

Set technical direction and evolve architecture for patient experience features; stay hands-on with system design, code reviews, and prototyping; lead design discussions intersecting product, engineering, data, and clinical needs; develop engineers through coaching and technical debate; partner with Product, Design, Clinical, and Data leaders

Seniority

Senior, hands-on IC

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About Fullscript

We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment. We build tools