Customer Banking Specialist - Cabramatta
Core
Serve as the public face of CommBank at the Cabramatta branch, delivering seamless banking experiences and holistic financial solutions to personal and small business customers.
Role type
Frontline retail banking specialist
Builds
In-branch banking services, credit product applications, and financial health assessments for local community members
Domain
Retail Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem-solving, integrity, technology demonstration
Preferred skills
Vietnamese or Cambodian language skills, experience in financial services, retail, or hospitality
Responsibilities
Conduct in-depth conversations to assess overall banking needs, support account maintenance and credit applications, complete Financial Health Checks, demonstrate digital banking options, and solve customer problems while adhering to risk-adverse processes
