Lead Product Designer (Commerce)
Core
Lead Product Designer shaping design direction, quality standards, and team culture for HighLevel's AI-powered business operating system used by SMBs and agencies.
Role type
Senior Lead Product Designer (Individual Contributor)
Builds
HighLevel platform features for SMBs, agencies, and entrepreneurs
Domain
SaaS, B2B, AI-powered business operating systems
Deliverable
production ML models | product features
Required skills
Systems thinking, design strategy, mentorship, visual design craft, interaction design, accessibility standards, design systems fluency, data-informed design, cross-functional leadership, AI tool proficiency
Preferred skills
Experience with SaaS/B2B/platform/workflow-heavy products, experience designing for AI-driven interfaces, experience influencing design direction for high-impact product pillars
Technologies
AI-powered design tools, prototyping tools, design system frameworks
Responsibilities
Lead design strategy and execution for defined product pillars, partner with product and engineering leaders to shape product vision, influence leadership decisions through design rationale, drive quality reviews and set design standards, mentor designers and improve critique processes, define metrics for design quality and impact, lead complex discovery and design work through ambiguity
Seniority
Senior, hands-on IC with leadership responsibilities