DevOps/SRE Engineer - Bilingual Mandarin Required
Core
Local point of contact for operations and compliance in North America, executing day-to-day infrastructure tasks and incident response while collaborating with a China-based team.
Role type
DevOps/SRE Engineer (North America)
Builds
Cloud resources, local data center operations, and compliance infrastructure for Shopify brands.
Domain
SaaS / E-commerce / Cloud Infrastructure
Required skills
Cloud provider expertise (AWS/Azure/GCP), Linux systems administration, Container orchestration (Kubernetes/Docker), Infrastructure as Code (Terraform/Ansible), CI/CD pipeline management, Monitoring and logging (Prometheus/Grafana/ELK), Scripting (Python/Shell/Go), Incident response and troubleshooting, Compliance implementation (GDPR/SOC2/CCPA)
Preferred skills
Technical knowledge sharing, System design, Complex troubleshooting
Technologies
AWS, Azure, GCP, Kubernetes, Docker, Terraform, Ansible, Helm, Jenkins, Argo CD, CodeBuild, Prometheus, Grafana, ELK Stack, OpenTelemetry, Python, Shell, Go
Responsibilities
Execute daily operations for cloud resources and infrastructure, Perform monitoring, alerting, backup, and recovery tasks, Assist with first-line alert triage and cross-timezone incident response, Own day-to-day operations of local US data centers and cloud resources, Enforce local compliance requirements for data privacy and localization, Serve as first responder for incidents affecting North America systems, Support legal, compliance, and third-party audit requirements
Seniority
Mid-level, hands-on IC
