Fundraising and Supporter Engagement Officer
Core
Deliver exceptional supporter care, manage donor stewardship, and coordinate fundraising campaigns to inspire ongoing support for children, young people, and families.
Role type
Fundraising and Supporter Engagement Officer
Builds
Donor relationships, supporter journeys, and sustainable revenue growth for MacKillop Family Services
Domain
Non-profit / Philanthropy / Community Services
Deliverable
client delivery
Required skills
Donor stewardship, supporter care, fundraising campaign coordination, donor retention strategies, CRM/database management, performance metrics analysis, event coordination, written and verbal communication
Preferred skills
Marketing or Communications qualification, experience with AI tools, knowledge of Aboriginal cultures and values
Technologies
Microsoft Office Suite, CRM systems
Responsibilities
Deliver welcome, thank you, and retention calls; support donor communications (newsletters, impact reports); coordinate supporter events; maintain accurate donor records; monitor fundraising performance metrics; assist with donation processing and surveys.
Seniority
Mid-level, hands-on IC