Area Manager - South
Core
Lead and inspire a dedicated community team to deliver outstanding customer care in the Support at Home program for older people.
Role type
Senior Registered Nurse Area Manager
Builds
Support at Home services for older adults in the Southern Metropolitan region
Domain
Health Care / Aged Care
Deliverable
physical/clinical work
Required skills
Registered Nurse (AHPRA registration), leadership of large teams, commercial acumen, budget management, KPI management, customer risk triage, complaint resolution, knowledge of quality management systems
Preferred skills
Knowledge of aged care quality standards
Technologies
None
Responsibilities
Lead and inspire a dedicated community team to deliver outstanding customer care in the Support at Home program. Champion ACH Group's strategic goals and values to enhance our reputation and service quality. Drive continuous improvement initiatives to ensure our services meet the highest standards and adapt to aged care reforms. Oversee quality care delivery in line with the Aged Care Quality Standards and ACH Group's 'Good Lives' philosophy. Manage budgets, KPIs, and commercial viability to support sustainable growth. Foster a positive, collaborative work environment through leadership, mentoring, and development of your team.
Seniority
Senior, hands-on IC with leadership mandate