Dockmaster
Core
Providing high-standard customer service to marina users, ensuring the marina environment is safe and tidy, and overseeing vessel movements.
Role type
Dockmaster
Builds
Safe and efficient marina operations for members and customers
Domain
Marine industry / Marina operations
Deliverable
physical/clinical work
Required skills
Customer service, vessel docking/undocking procedures, fuelling and waste pumping, safety and security monitoring, supervision of dockhands, event coordination, health and safety knowledge, computer literacy, valid boat licence, swimming ability
Preferred skills
General maintenance experience, marina operations certificate
Responsibilities
Assigning casual marina berths, monitoring marina area, overseeing marina movements, assisting customers with docking/undocking, assisting with fuelling and waste enquiries, liaising with security for after-hours activity, ensuring safety of docked vessels during weather events, supervising casual dockhands, assisting with special events
Seniority
Mid-level operational role