Service Manager - HVAC
Core
Oversee HVAC service teams to ensure operational requirements are met, manage operations and resourcing, and provide strategic advice on asset capital expenditure and pricing.
Role type
Senior Service Manager (HVAC)
Builds
HVAC maintenance services for commercial property portfolios
Domain
Commercial property management / HVAC systems
Required skills
HVAC trade qualifications, financial management, budget development, team leadership, client relationship management, strategic planning, hazard reporting, site survey analysis
Preferred skills
Tertiary qualification in management, commercial acumen, software proficiency
Technologies
Computers, Apps
Responsibilities
Manage HVAC operations and resourcing; Provide strategic operational advice including asset capital expenditure and pricing; Liaise with customers to ensure service levels meet expectations; Act as point of escalation for customer complaints; Develop effective KPIs aligned to business outcomes; Review and deliver hazard reports, site surveys, LTIs, and MTIs.
Seniority
Senior, hands-on IC