Field Service Technician II
Core
Provides post-sales field services including installation, configuration, calibration, troubleshooting, maintenance, and repairs for customer equipment.
Role type
Field Service Technician
Builds
On-site equipment support and customer training
Domain
Industrial equipment / Field service
Deliverable
physical/clinical work
Required skills
mechanical skills, electrical skills, troubleshooting, diagnosis, calibration, installation, configuration, maintenance, repair, customer relationship management, on-site training, planning, prioritization, autonomous work
Responsibilities
Install, configure, calibrate, troubleshoot, diagnose, and repair customer equipment; determine when products need upgrading or replacing; assist customers with operation and maintenance; provide on-site training on equipment features; develop ongoing customer relationships to secure future business.