Customer Service Team Member - Trade Specialist
Core
Provide expert advice and sales support to trade customers (builders, carpenters, plumbers, electricians) in a retail home improvement environment.
Role type
Trade Specialist (Customer Service & Sales)
Builds
Customer relationships and sales leads for trade clients
Domain
Retail / Home Improvement / Construction
Deliverable
product features
Required skills
Customer service, relationship building, quoting systems, inventory management, computer literacy, detail orientation
Preferred skills
Industry experience, knowledge of trade products, sales drive
Responsibilities
Manage customer inquiries and provide product expertise, handle quoting systems, generate and maintain sales leads with local trade organizations, manage high-volume inventory and logistics
Seniority
Entry-level to Junior
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