Consultor SAP SD 24x7 (turno da madrugada) (DTS) | Associate 2 [tag01]
Core
Senior SAP SD consultant providing 24x7 critical support for sales, billing, and distribution operations in a night shift environment.
Role type
Senior IC SAP SD functional consultant
Builds
Production support for Order-to-Cash (O2C), billing, and delivery processes
Domain
Enterprise Resource Planning (ERP) / Supply Chain Management
Deliverable
client delivery
Required skills
SAP SD, SAP S/4HANA, SAP Application Management Services (AMS), incident management, root cause analysis (RCA), SLA compliance, Order-to-Cash processes, logistics and distribution processes
Preferred skills
24x7 operations experience, logistics and distribution process knowledge, English for global team interaction
Responsibilities
Resolve critical incidents in production, perform troubleshooting and root cause analysis, ensure SLA compliance, support high-criticality war rooms, interact with ABAP, Basis, and integration teams, identify improvements for environment stability
Seniority
Senior, hands-on IC