Salesforce Tech Team Lead
Core
Lead the technical direction of the Salesforce practice, owning product domains for Sales, Customer Success, and Customer Care on a global healthcare platform.
Role type
Senior Salesforce Tech Team Lead
Builds
Scalable Salesforce solutions (Sales/Service Cloud), AI-powered automation agents, and HubSpot-Salesforce integrations for patient-doctor touchpoints.
Domain
Healthcare SaaS / CRM
Deliverable
production ML models | product features | infrastructure
Required skills
Salesforce Admin & Development, Apex, LWC, SOQL, Flow Builder, AI agents & prompt templates, HubSpot-Salesforce sync, Omni-Channel routing, CRM migration leadership, CI/CD pipelines
Preferred skills
Salesforce DX, Git-based deployment, RevOps background, Data Cloud, Einstein Bots
Technologies
Salesforce (Sales Cloud, Service Cloud, Omni-Channel, WhatsApp, Live Agent), HubSpot, Jira, Git
Responsibilities
Direct the CRM team (Developers, Admins, Support), execute backlog with Project Managers, design AI adoption strategy, manage CRM migrations, govern platform architecture and security, drive cross-platform integrations
Seniority
Senior, hands-on IC with team leadership
