Parts Interpreter
Core
Assist customers in identifying and sourcing correct truck and trailer parts while providing technical support and processing sales.
Role type
Parts Interpreter (Customer Service & Technical Support)
Builds
Truck and trailer parts, accessories, and related automotive tools
Domain
Automotive aftermarket / Heavy vehicle parts
Deliverable
product features
Required skills
Parts catalog usage, inventory management, sales processing, warranty claim handling, mechanical aptitude, heavy vehicle knowledge
Preferred skills
Diesel mechanic background, agricultural machinery experience, forklift operation, parts management system proficiency
Responsibilities
Assist customers to identify and source the correct truck and trailer parts, Process sales, orders and warranty claims, Support inventory, warehousing and dispatch activities when required, Use parts catalogues and systems to find solutions quickly and accurately
Seniority
Individual Contributor