Business Intelligence Support Analyst

Queretaro, Queretaro de Arteaga, MEX, 76120Full-time2026-11-03 → 2026-11-12

Core

Provide Tier I-III support for Power BI self-service data platforms (Elixir, Athena, NEMA, NAS & MCO Analytics Dashboards), manage dashboard access requests, troubleshoot data pipelines, and optimize report performance.

Role type

Business Intelligence Support Analyst (Tier I-III)

Builds

Self-service analytics dashboards and data platforms for North American Sales, Marketing, and Commercial Operations

Domain

Business Intelligence / Data Analytics

Deliverable

dashboards & analysis

Required skills

SQL, DAX, M, Power BI, Office 365, relational databases, data modeling, dataflow management, UAT support

Preferred skills

Microsoft Power Platform, Azure, Power Automate, Power Apps

Responsibilities

Manage incoming internal customer requests for dashboard access and Power BI navigation; Provide Tier I, II, and III support for system access, interface questions, and data pipeline troubleshooting; Review workspace health and manually trigger failed dataflow/dataset refreshes; Support User Acceptance Testing (UAT) for new data products; Collaborate with the Business Analytics team to champion best practices; Enhance user engagement tools and report performance optimizations.

About Eaton

Eaton is a power management company made up of over 92,000 employees, doing business in more than 175 countries. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.