Lead Infrastructure Specialist
Core
Lead site IT operations, device lifecycle management, and OT/IT integration for manufacturing environments.
Role type
Senior IC infrastructure specialist (IT/OT)
Builds
IT infrastructure, OT connectivity, and site support services for manufacturing plants
Domain
Industrial manufacturing / IT Operations
Deliverable
infrastructure
Required skills
LAN/WAN troubleshooting, OT system integration, server room support, desktop lifecycle management, VoIP/telephony deployment, ITSM processes, cybersecurity fundamentals, vendor management, data analysis, team leadership
Preferred skills
SD-WAN expertise, MES/I4.0 project experience, Lean Daily Management (5S, RCA), AI tool implementation
Technologies
Office 365, BeyondTrust, Zscaler, ServiceNow, Virtual Machines (VMs), UPS systems, femto cells, SD-WAN, MES/I4.0
Responsibilities
Deploy and troubleshoot VoIP/telephony and conference room tech; manage on-site cellular tech and mobile devices; perform advanced LAN/WAN and OT network troubleshooting; lead IT infrastructure deployment of MES/I4.0 initiatives; mentor new hires and lead a small technical team; maintain technical documentation and drive continuous improvement using AI tools.
Seniority
Senior, hands-on IC with team leadership