Infrastructure Specialist
Core
Provide site support and ensure compliance with Eaton's policies for local and remote users, ensuring fast restoration of IT service interruptions and leading regional improvement initiatives.
Role type
Senior IC infrastructure specialist (IT/OT)
Builds
Site IT infrastructure, OT connectivity, and user productivity environments
Domain
Manufacturing / Industrial IT
Required skills
LAN/WAN troubleshooting, OT system support, server room operations, VoIP/telephony deployment, ITSM processes, cybersecurity fundamentals, vendor coordination, project management, Lean Daily Management
Preferred skills
SD-WAN troubleshooting, M&A integration support, EUC strategy optimization, AI tool implementation
Technologies
Office 365, BeyondTrust, Zscaler, ServiceNow, UPS systems, femto cells, SD-WAN, firewalls
Responsibilities
Troubleshoot LAN/WAN and OT environments; Deploy and support VoIP/telephony and conference room tech; Manage server room operations and physical security; Lead small technical projects and mentor new hires; Coordinate with telecommunications vendors; Maintain IT disaster recovery plans and compliance documentation.
Seniority
Senior, hands-on IC with team leadership