Customer Data Administrator (Maternity cover)
Core
Support sales and marketing organizations in account and contact data management, ensuring data quality and integrity across global customer master data.
Role type
Customer Data Administrator
Builds
Global Customer Master Data within ERP and CRM systems
Domain
Energy management / Business Services
Required skills
ERP systems (SAP, Oracle), CRM systems (C360, Siebel, Salesforce), data quality management, account data validation, process adherence
Preferred skills
Basic ERP skills (Oracle, SAP), additional European language (German, French)
Responsibilities
Create and maintain account master data in C360 CRM, ERP systems, and TPH; Enter account master data based on documented processes; Maintain customer master database integrity; Obtain information for incomplete documents; Improve consistency and availability of account data; Support account data validation and review to clean up existing database