WFA Employment Coach
Core
Match customers to interventions to become job ready and find sustainable employment while addressing employment and non-employment barriers.
Role type
Employment Coach
Builds
Sustainable employment outcomes for customers
Domain
Social services / Employment services
Deliverable
client delivery
Required skills
Customer service, group facilitation, job matching, stakeholder liaison, computer applications proficiency, reverse marketing
Responsibilities
Ensure customer understanding of program requirements, coordinate delivery of assistance to improve employment prospects, deliver group-based sessions for non-vocational skills, develop relationships with community organisations, review customer requirements regularly, conduct reverse marketing calls to employers