Retail Store Team Leader - ECCO Bondi Junction
Core
Lead a team of Sales Associates to deliver exceptional customer service, uphold brand quality, and achieve store sales objectives.
Role type
Retail Store Team Leader
Builds
Sales performance and customer experience for ECCO footwear and accessories
Domain
Retail / Footwear
Deliverable
product features
Required skills
Retail management, team coaching, staff scheduling, recruitment support, visual merchandising, inventory management, product training, KPI achievement, customer service, persuasive communication
Preferred skills
Passion for leather products, growth mindset, agile leadership, relationship building
Technologies
None
Responsibilities
Lead and coach store team members to deliver exceptional customer service and achieve store objectives; Provide input with staff scheduling and assist in recruitment activities; Ensure Visual Merchandising plan and Mystery Shopper standards are upheld; Oversee customer returns and inventory management; Train the team on product, VM and sales techniques
Seniority
Mid-level, hands-on IC
