CareerPlan

Customer AI Manager - [ADV]

Milan, ITFull-time2026-11-03 → 2026-11-10

Core

Lead a team in designing and developing AI solutions for Marketing, Sales, and Customer Service, focusing on Generative AI, Large Language Models, and Machine Learning.

Role type

Manager-level Customer AI Manager

Builds

AI solutions and models for Consumer Markets, Financial Services, Energy&Utilities, and Telco&Media

Domain

Consulting, AI, Machine Learning, Generative AI

Deliverable

production ML models

Required skills

Team leadership, Generative AI & LLMs, Machine Learning modeling, Advanced analytics, Python programming, Data management (relational DBs, data lakes, vector DBs), Cloud platforms (AWS, Azure, GCP)

Preferred skills

Experience in Marketing/Sales/Customer Service AI, Retrieval-Augmented Generation, Intent Recognition

Technologies

Python, AWS, Azure, GCP, Vector databases, Data lakes

Responsibilities

Define AI use cases and implementation roadmaps, design and develop innovative AI solutions, measure ML model performance, analyze customer behavior for data-driven strategy

Seniority

Manager, team lead