Forward Deployed Engineer
Core
Own the client side of the technology from first technical call through access, rollout, and day-to-day support for an institutional AI operating layer.
Role type
Senior Forward Deployed Engineer (Solutions/Implementation)
Builds
Client deployments of shared company memory, workflow mining, and agentic automation tools.
Domain
B2B SaaS / Enterprise AI / Security & Compliance
Deliverable
production ML models
Required skills
OAuth, service accounts, APIs, SSO, Google Workspace admin, Microsoft 365 admin, access control, SQL, data warehouse, Python, TypeScript, LLM tools (Claude, MCP, agents)
Preferred skills
Forward-deployed engineering on B2B SaaS, security questionnaires (SOC 2, ISO 27001, GDPR), company systems (HRIS, ERP, CRM), macOS/Windows desktop support, Russian language
Technologies
1Password, Google Workspace, Microsoft 365, Slack, Claude, MCP
Responsibilities
Answer technical/security/compliance questions during due diligence, run technical questionnaires and manage connector tables, execute client access setup and rollout, handle L1/L2 support and bug reporting, report adoption metrics, update FAQs and support documentation
Seniority
Senior, hands-on IC
