SAP FICO Support Consultant
Core
Provide expert-level SAP FICO functional support for ongoing BAU and day-to-day operational environments, handling incident management, problem resolution, and change requests.
Role type
Senior IC SAP FICO Support Consultant
Builds
Ongoing support and operational stability for SAP ECC and S/4HANA Private Cloud environments
Domain
Enterprise Resource Planning (ERP) / Financials & Controlling
Deliverable
client delivery
Required skills
SAP FICO functional expertise, incident management, problem resolution, change request handling, SAP ECC configuration, SAP S/4HANA Private Cloud configuration, troubleshooting, reporting, documentation
Preferred skills
AMS experience, customer-facing support experience, continuous improvement of support processes
Technologies
SAP ECC, SAP S/4HANA Private Cloud, SAP BTP, SAP Joule
Responsibilities
Engage directly with customers to triage and resolve support queries; Perform configuration and testing activities; Produce clear and accurate reporting on support activities and ticket status; Collaborate with internal teams and client stakeholders to meet SLAs
Seniority
Senior, hands-on IC
