ETIC, AWS Cloud Engineer - Associate
Core
Design and implement AWS-based customer experience solutions, lead discovery sessions, and drive cloud transformation for clients.
Role type
Associate AWS Cloud Engineer (Customer Experience)
Builds
Customer engagement solutions and cloud transformation programs for clients
Domain
Professional Services / Cloud Computing / Customer Experience
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
AWS core services (compute, storage, databases, analytics, networking, security), Amazon Connect, Lex, Polly, Lambda, Python/Node.js, Infrastructure as Code, scripting, legacy contact center/IVR knowledge
Preferred skills
AWS Cloud Practitioner or AWS Cloud SAA certification
Technologies
AWS, Amazon Connect, Lex, Polly, Lambda, Python, Node.js
Responsibilities
Design and implement customer experience solutions, lead customer discovery and design sessions, collaborate with global teams, deliver client service and solutions, estimate effort for technical developments, manage stream deliverables, resolve post-go-live issues
Seniority
Associate, hands-on IC
