Sr. Process Manager
Core
Manage end-to-end payment products and processes including electronic banking, EFT, ECS, SEFT, and RTGS systems.
Role type
Senior Process Manager (Payments & GBS)
Builds
Payment processing workflows and GBS operations
Domain
Banking / Financial Services
Required skills
Payment systems expertise (EFT, ECS, SEFT, RTGS), GBS operations knowledge, US and local banking regulations, people management, customer service, decision making, managerial skills
Preferred skills
Strong knowledge of GBS and payment products (end to end), including electronic banking
Responsibilities
Oversee payment product processes, manage teams, ensure regulatory compliance, handle customer service issues
Seniority
Senior, hands-on IC
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