Director of Operations- Sacramento, CA
Core
Provide strategic leadership and oversight of all onsite operations to ensure exceptional resident experience and consistent delivery of high-quality hospitality services for homeowner associations.
Role type
Senior operational leader (Director of Operations)
Builds
High-quality hospitality services and resident satisfaction for HOA communities
Domain
Property Management / Homeowner Associations
Required skills
Strategic leadership, operational oversight, team development, vendor management, board relations, financial planning, compliance management, performance metrics analysis
Preferred skills
None stated
Technologies
None stated
Responsibilities
Set and champion service standards for exceptional hospitality; Oversee day-to-day operations across onsite departments; Monitor resident feedback and operational performance metrics; Lead, coach, and develop department leaders and management-level staff; Provide oversight of vendor relationships and service contracts; Partner with the General Manager in supporting Board relations and communications
Seniority
Senior, strategic leadership