Senior (Principal) Product Manager
Core
Own and advance key areas of the SysTrack platform, taking customer and business problems from discovery through delivery.
Role type
Senior/Principal Product Manager (Enterprise Software)
Builds
SysTrack platform capabilities for Digital Employee Experience, endpoint management, and IT operations
Domain
Enterprise IT Management / Endpoint Security / IT Operations
Deliverable
product features
Required skills
roadmap ownership, backlog management, customer problem discovery, requirements definition, trade-off analysis, stakeholder collaboration, technical decision-making
Preferred skills
Digital Employee Experience (DEX), endpoint management, ITSM, analytics, observability, enterprise AI, automation, APIs
Technologies
SysTrack, enterprise AI, automation, APIs
Responsibilities
Own the roadmap, priorities, and backlog for assigned product areas; Engage directly with customers to identify pain points and unmet needs; Translate product direction into epics, features, workflows, and acceptance criteria; Partner with Engineering and UX throughout the product lifecycle; Represent product areas in customer conversations and internal planning.
Seniority
Senior, hands-on IC
