Software Engineer - L3 Support
Core
L3 support engineer for Linux-based infrastructure and applications, resolving critical issues in the open source stack including kernel, virtualization, containerization, storage, and networking.
Role type
Senior IC Linux systems engineer (L3 Support)
Builds
Upstream bug fixes, backported patches, and production-ready solutions for Ubuntu and enterprise open source applications.
Domain
Open source software, Linux infrastructure, cloud systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Linux kernel debugging, C/C++/Python/Go programming, OpenStack, Kubernetes, Ceph, KVM/LXC/LXD, distributed systems, upstream community contribution
Preferred skills
Debian packaging, PostgreSQL, MongoDB, QEMU
Technologies
Ubuntu, Linux kernel, Ceph, OpenStack, Kubernetes, Docker, LXC, LXD, OVS, OVN, KVM, QEMU, PostgreSQL, MongoDB
Responsibilities
Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes; Develop bug fixes and backport patches for upstream inclusion; Review code produced by other engineers; Participate in upstream communities; Maintain clear, technical and concise communications
Seniority
Senior, hands-on IC
