Customer Delivery Architect
Core
Bridge between Cisco technology and customer needs, designing customized AI-powered solutions and strategies to solve business challenges and drive transformation.
Role type
Senior IC Customer Delivery Architect (AI & Multi-domain)
Builds
Customized AI-driven solutions, multi-domain architectures, and strategic implementation plans for enterprise customers.
Domain
Enterprise IT, AI/ML, Network Infrastructure, Cloud Security
Deliverable
production ML models
Required skills
AI/ML solution design, multi-domain architecture, strategic technical guidance, cross-functional team leadership, risk analysis, automation integration, data-driven insights, solution implementation, stakeholder management, knowledge sharing
Preferred skills
Expert level certifications (e.g., CCIE), global industry influence, executive-level communication, keynote speaking, mentoring junior resources
Technologies
AI/ML frameworks, data platforms, security frameworks, Cisco portfolio technologies
Responsibilities
Conceptualize, plan, and lead cross-functional teams for multi-domain architectures; advocate relevant technologies and emerging AI trends; collaborate with customers and internal stakeholders for end-to-end solution success; enable customer adoption and scaling of AI-driven solutions; provide strategic guidance to senior executives on technology strategy and risk mitigation; mentor and train junior technical resources; contribute to best practices and intellectual capital around AI deployments.
Seniority
Senior, hands-on IC with strategic leadership
