Care Coordinator
Core
Oversee day-to-day coordination of in-home and community-based support services for individuals with disabilities, ensuring client needs are met through staff scheduling and care delivery monitoring.
Role type
Mid-level operational care coordinator
Builds
Individualized care plans and coordinated support schedules
Domain
Disability support and community services
Deliverable
client delivery
Required skills
Care coordination, rostering/scheduling, care plan development, stakeholder communication, incident response, compliance management, leadership of support workers
Preferred skills
Qualifications in Community Services/Disability/Aged Care, NDIS knowledge
Technologies
NDIS Practice Standards, internal scheduling systems
Responsibilities
Coordinate delivery of in-home and community-based support services; Develop and maintain individualised care plans; Schedule staff according to care requirements; Liaise with clients, families, and professionals; Monitor quality and consistency of support; Provide leadership to support workers; Respond to incidents and complaints; Ensure compliance with NDIS Practice Standards
Seniority
Mid-level, hands-on operational role